Frequently Asked Questions

We offer three membership tiers: Basic ($29/mo), Pro ($59/mo), and Elite ($99/mo). Each plan includes different levels of access to facilities, classes, and personal training sessions. You can also save 20% with annual billing.

Yes! All our memberships are month-to-month with no long-term contracts. You can cancel anytime with 30 days notice. No hidden fees or cancellation penalties.

Yes, you can freeze your membership for up to 3 months per year at no additional cost. Just let us know at least 7 days in advance. This is great for vacations or extended travel.

Yes! We offer special rates for corporate groups (5+ members) and family plans. Contact us for a custom quote tailored to your needs.

You can book classes through our mobile app, website, or at the front desk. Pro and Elite members get priority booking up to 7 days in advance.

Please cancel at least 4 hours before the class starts to avoid a no-show fee. You can cancel through the app or by calling the front desk.

Group classes are included in Pro and Elite memberships. Basic members can purchase class passes or upgrade their membership to unlock unlimited classes.

We're open Monday-Friday 5am-11pm, Saturday-Sunday 6am-10pm, and holidays 8am-6pm. Elite members have 24/7 key card access.

Yes! We have spacious locker rooms with showers, hair dryers, and complimentary toiletries. Towel service is included with Pro and Elite memberships.

Yes, we have free parking for all members. There's also street parking and a bike rack available outside the gym.

Personal training packages start at $60 per session, with discounts for purchasing multiple sessions. Elite members receive 4 sessions per month included in their membership.

Absolutely! We encourage you to meet with multiple trainers to find the best fit. We can also recommend a trainer based on your specific goals and preferences.